Introducing Parrimarks New Customer Centre
As another benefit to our valued support subscribers, we are happy to announce that the New Parrimark Customer Centre is open for registration. It will replace the old Parrimark Customer Portal and provide a more user friendly experience.
What can I do in the new Customer Centre?
• Log, Monitor & Edit support cases
Managing your support cases with us is now easier than ever before! In the new Customer Centre, any questions or help you need are tracked and you can see the status live as we work on your case. Logging cases through the Customer Centre is the quickest way to get a response as it directly enters the workflow system.
• New & Improved Knowledge Base
Do you know that many of your support questions can be answered in the new Knowledge Base? With comprehensive Help and How-to information, such as manuals, solutions, tips and tricks, the new Knowledge Base will make your life so much easier! The advanced searching feature will pinpoint the most relevant response to your query.
• Update your profile
You can also update your contact details, email subscription status and other details easily from our new Customer Centre.
How to access the Customer Centre?
If you want to have access to the new Customer Centre, please contact our Product Services Team by clicking here.
*Please note the old customer portal has now been disabled
For more information, including interviews, images or further information, click here to contact one of our representatives.
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